mail@antiquepineimports.co.uk 01244 300160
Frequently Asked Questions (FAQ)
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Welcome to our FAQ page. Here you’ll find quick answers about our antique pine furniture, finishes, delivery, bespoke service, and more. If you don’t see your question here, please contact us — we’re always happy to help.
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About Our Furniture
What makes your antique pine furniture unique?
Every piece is hand-restored by our family team. Unlike mass-produced pine, our stock consists of genuine antique pine furniture with character, history, and craftsmanship.
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Do you only sell antique pine, or other woods too?
We specialise in antique pine but occasionally offer other woods that caught our eye on a buying trip, we hate to leave good furniture behind!
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Are your items fully restored before sale?
Most are shown online in a stripped state, ready for a waxed finish or a painted finish of your choice.
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Finishes & Customisation
Can I choose how my furniture is finished?
Yes! We offer professional waxing and painting. Waxing enhances the natural grain, while painting lets you choose any colour from brands like Farrow & Ball, Dulux Heritage, or Little Greene.
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How much does waxing or painting cost?
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Waxing: 10% of the item’s price (minimum £25).
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Painting: 20% of the item’s price.​
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Do you keep records of past finishes?
Yes — returning customers can have new pieces finished to match their existing furniture.
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Ordering & Payment
When is payment due for antique pine furniture orders?
Full payment is due at the time of order, whether you are purchasing an item from our stock or commissioning a bespoke antique pine piece.
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Can I order online securely?
Yes. Our checkout is fully secure, so you can buy online with confidence.
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Which payment methods do you accept?
We accept major credit and debit cards, as well as bank transfer and PayPal
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Delivery & Collection
Do you deliver nationwide?
Yes — we deliver across the UK at competitive rates.
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How much does delivery cost?
Typical delivery for larger items starts at around £45, but costs vary depending on size and location.
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Will you assemble large furniture in my home?
Yes — wardrobes and large dressers are carefully reassembled in your home by our team.
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Can I collect furniture myself?
Yes — you’re welcome to collect from our warehouse. Please book ahead.
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Wishlist Service
What is the Wishlist service?
Our Wishlist is a personal sourcing service. You tell us what you’re looking for, and we’ll do our best to find it.
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How does the Wishlist work?
Simply let us know the type of piece you want (for example, “antique pine dresser, approx. 5ft wide”). We’ll contact you when something suitable comes in.
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Is the Wishlist the same as reserving stock?
No — the Wishlist is for requests. If you see an item already listed in stock, contact us directly to reserve or purchase.
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Bespoke Orders
Do you offer bespoke antique pine furniture?
Yes — we create custom pieces tailored to your dimensions and finish requirements.
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How long do bespoke orders take?
Timeframes vary, but we’ll give you a clear estimate when you place your order.
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Blog & Inspiration
Do you have a blog?
Yes — our blog shares restoration stories, styling tips, and care guides for antique pine furniture.
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How does the blog help me as a customer?
It’s designed to inspire your home décor and help you care for your antique pine pieces so they last for generations.
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Returns & Aftercare
​What if I’m not happy with my purchase?
Please contact us straight away — we’ll do everything we can to resolve the issue.
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Do you offer a guarantee?
Yes — every purchase comes with our family’s assurance, backed by over 30 years of restoration experience.
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How do I care for antique pine furniture?
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Dust regularly with a soft cloth.
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Re-wax occasionally for waxed pieces.
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Wipe painted surfaces gently with a damp cloth.
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Testimonials
Do you have customer reviews?
Yes — we’re proud to have many happy customers across the UK. You can read their feedback
on our Testimonials page.
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Gift Cards
Do you sell gift cards?
Yes — we offer gift cards that can be used towards any of our restored antique pine furniture, whether from stock or for a bespoke order.
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What amounts are available?
Gift cards can be purchased in fixed amounts or tailored to any value you choose - purchase here.
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How are gift cards delivered?
All our gift cards are delivered by email — either directly to you or sent as a surprise to the lucky recipient.
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Do gift cards expire?
No — our gift cards have no expiry date, so your recipient can take their time choosing the perfect piece.
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Can gift cards be used online and in person?
Yes. Gift cards can be redeemed online during checkout or in person at our warehouse.